What are the delivery fees?
We charge a standard fee of R200.00 on orders with a total of less than R1000.00. An order that is more than R1000.00 does not incur any delivery charges.
Where do you deliver?
We deliver to all physical addresses within South Africa. We do not deliver to post boxes or internationally.
How long will it take for my order to arrive?
Deliveries will take between 2 – 5 working days. In the unlikely event of a delay, every reasonable effort will be made to inform you and keep you updated.
What if my order arrives damaged?
If you realize that the item is damaged before accepting the delivery, please do not accept the delivery and immediately inform us. If you have accepted the delivery, and then realize that the package is damaged, please contact us immediately at firstname.lastname@example.org .
Can I change my delivery /shipping address, how do I change it?
You can change your delivery/shipping address only if your order has not already been dispatched. Please contact us immediately at email@example.com
How do I track my order?
An email will be sent to you confirming the tracking number.
Can I send an item to someone as a gift?
Yes, simply email firstname.lastname@example.org or call us for further information